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Return Policy

Return Policy

You may return most new, unopened/undamaged items within 30 days of delivery for a refund of the product cost.  Custom orders (e.g., custom printed, custom painted) are normally not returnable.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply call us at 770-554-5560 or email sales@lucasdist.com. We will provide an RMA number and instructions how to return the item.  A refund will be issued within 2 business days of our receipt of the undamaged, returned goods.

*Custom, specialty orders or bulk purchases (25+ locks) may be subject to a 20% restock fee.

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